Reliability
Pricing.
Toni Tech Solution operates as your Managed Services Provider (MSP), shifting IT from a source of frustration to a core institutional asset.
"In 2026, downtime is a breach of trust. We sell the assurance that your vision remains eternally accessible and your staff remains productive." — Emmanuel TUYISHIMIRE
The Reliability Formula.
Monthly Investment = Base Retainer
+ (Device Fee × Qty)
+ SLA Add-ons
01. Base Retainer
Covers the 24/7 monitoring infrastructure, cloud backups, and senior architectural oversight.
02. Per-Device Fee
Scalable pricing for the actual maintenance of PCs, Laptops, Servers, and Networking Equipment.
03. SLA Add-ons
Custom response times or specialized 24/7 weekend support for high-stakes mission-critical ops.
Managed IT Tiers
"Tiered recurring plans designed for schools, clinics, and enterprises requiring predictable uptime."
Starter Reliability
Essential IT stability for startups and small clinics that require 'always-on' connectivity.
What's Included
Institutional Shield
Total IT outsourcing for institutions with complex network and data requirements.
What's Included
Enterprise Managed
High-fidelity technical stewardship with bank-grade security and real-time support.
What's Included
# No hidden administrative costs.
Every professional build from Toni Tech Solution includes foundational SEO, Law 058 Compliance, and 12-month basic stewardship. We engineer for ROI, not just visual aesthetics.
Emergency
Ad-Hoc.
"For organizations without a managed contract, we provide critical support at specialized rates."
| Support Timing | Rate (Hourly) |
|---|---|
Business Hours (9AM - 5PM) | $50 65k RWF |
After Hours / Weekends | $100 135k RWF |
Emergency Site Visit | $40 55k RWF (Flat) |
The MSP
Sovereignty.
Law 058 Compliance
Ensure your institutional data handling meets Rwandan legal standards automatically.
Predictable Costs
Fixed monthly spending allows schools and clinics to budget with 100% accuracy.
Vendor Liquidation
We manage your ISPs and hardware vendors so you don't have to.
Strategic Support.
What is an MSP contract?
A Managed Services Provider (MSP) contract is a partnership where Toni Tech Solution takes accountability for your IT uptime. Unlike 'Break-Fix' services, we are incentivized to prevent problems before they occur.
How are 'Devices' counted?
We count end-points that require monitoring and security updates: PCs, Laptops, Physical Servers, and core Networking Switches/Routers. Printers and peripheral devices are typically included in the base support.
Is remote support secure?
Yes. Use bank-grade encrypted monitoring agents that allow our engineers to solve problems instantly without the delay of travel, while maintaining full institutional privacy.
LOCK IN
UPTIME.
Don't wait for your network to fail. Partner with Toni Tech Solution and experience the peace of mind that comes with professional management.